The
Number Portability Administration Center (NPAC) supports the implementation of
Local Number Portability and is the system used to facilitate number porting in
the United States. Comprised of seven regional systems across the U.S., the NPAC
manages the number portability processes of all telecom Service Providers in
the United States, including wireline, wireless, and Voice over Internet
Protocol (VoIP).
iconectiv has been established as the next Local Number Portability Administrator (LNPA) in all U.S. regions.
LNP stands for Local Number Portability. You may also hear it referred to as number portability or number porting. Mobile number portability (MNP) or wireless number portability (WNP) refer to a type of LNP related to wireless or mobile numbers.
LNP was created as part of the Telecommunications Act of 1996 to give consumers the choice and convenience of keeping their wireline or wireless telephone number when switching from one service provider to another. Prior to LNP, consumers were required to get a new telephone number every time they switched service providers. Note that for wireline numbers, there are some geographical limitations to the consumer’s ability to porting their number.
For more technical information regarding how LNP works, click here.
iconectiv is the LNPA for the United States. As the LNPA, iconectiv manages seven regional databases that make up the U.S. NPAC.
The NPAC provides critical data that allows for:
This service provides information when a telephone number is ported from a wireless number to a wireline number or vice versus. Since the Telephone Consumer Protection Act (TCPA). TCPA prohibits the use of autodialers or prerecorded voice messages to any telephone number in which the called party is charged, businesses that use autodialers to contact consumers can use this service to help round out their TCPA compliance efforts for telephone marketing.
If you can’t find your login information, call the help desk at: 844-411-9362.
Each
year, you will need to renew the service and pay the applicable annual
subscription fee. To simplify the process, you will receive the required renewal
documentation in advance of the anniversary date of your Service Agreement.
An Annual Continued Qualification (ACQ) letter and the WDNC Service Agreement is required for each Second Tier Customer. If a Letter of Agency was executed by you and your Second Tier customer, you may execute and return both the Service Agreement and ACQ on their behalf. If you do not have an executed Letter of Agency, your Second Tier customer must sign and return the ACQ letter and Service Agreement themselves.
The service provides information when a telephone number is ported from a wireless number to a wireline number or vice versus. Since the Telephone Consumer Protection Act TCPA prohibits the use of autodialers or prerecorded voice messages to any telephone number in which the called party is charged, businesses that use autodialers to contact consumers can use this service to help them round out their TCPA compliance efforts for telephone marketing.
Examples of companies that may benefit from this service include:
Yes, registration is required. To get started, select Register and fill out the form.
Yes, there are annual subscription fees.
Once a user signs a service agreement with iconectiv, they will receive an invoice and service will begin once the registration is processed and payment is received.
Yes, your company must register as a Reseller customer. As you acquire Second Tier customers, each of those customers will need to register with iconectiv and indicate your company as their Reseller. You will then receive an invoice notification for that Second Tier customer.
There are four files generated daily:
Files utilize the ASCII file format.
You can access the files as often as you would like – downloads are unlimited. Files are updated once a day.
All users will be billed annually in advance.
You will receive a notice via email that your invoice is available. You can then login to an online payment portal to view and pay your invoice(s).
You can login to the Payment Portal to pay for your service.
You can reach the help desk by calling: 844-411-9362 or by emailing PortDataComply@iconectiv.numberportability.com.
The Service limits Resellers to one level of resale. A Reseller Customer may resell to a Second Tier Customer, but the Second Tier Customer may not then resell the service (or any data from the service).
No. As a Direct Customer, if you make calls on behalf of yourself and/or on behalf of your customers, you would not be reselling the Service as long as you do not sell, assign, lease, or otherwise disclose the data that comprises the service.
A Direct Customer may disclose to its clients the results of calls it makes on behalf of those clients (e.g., leads generated, survey results, applications for products/services, etc.), including the associated telephone numbers. However, the Direct Customer cannot simply provide confirmation to its client that a telephone number was ported to a wireless service, as that would constitute a "disclosure" to an entity that has not executed an agreement with iconectiv as a customer of a Reseller Customer. In this instance, a client would be required to register with iconectiv and execute its own Service Agreement.
Yes. A separate subscription (and the corresponding
fee) is required for each database you provision.
A “Database” means a single aggregation of data records or files containing the Intermodal Ports that make up the Service provided under this Agreement.
If a Customer (a) aggregates data from the Service into a single Database, and
(b) allows multiple entities to access data from the Service in such a
Database, then such Customer is a Reseller Customer, and those receiving such
data from such Reseller Customer are Second Tier Customers as defined in
Section 5.2 of the WDNC Service Agreement.
No. Rights to the service are limited to each legal entity that purchases a subscription. A “Customer” does not include any affiliates of such entity. Any affiliate of a Customer that desires access to the Service must qualify as a Customer, in accordance with Article 5 (Qualification) of the iconectiv Wireless Do Not Call Service Agreement and execute its own Agreement
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